Shipping and Delivery
Delivery times and payment method:
Santiago Soares Gallery or Printing Service Partner does not keep stock of printed art, except the original paintings, producing art at the time the purchase is made.
Delivery times and freight charges may vary by region.
The status of your order can be consulted through the website under the option My Account, or by contacting us by email or through the Contact page on the website.
Recalling that the period begins to count after confirmation of payment on our website.
Purchases paid by credit card: the deadline for delivery is considered from the verification of registration data and confirmation of payment by the card administrator. Confirmation takes place within two calendar days. In case of registration divergence, Santiago Soares will contact the buyer.
Purchases paid by bank transfer: the deadline for delivery is considered from the confirmation of payment by the bank. Confirmation is carried out within three business days after payment.
Purchases paid through account debit: the deadline for delivery is considered from the confirmation of payment by the bank. Confirmation takes place within two calendar days.
Offers: offers can be found on the main page of the website and or in the department menus. However, an offer may be withdrawn from the website when the products in stock are exhausted and it is not possible to make a replacement with our suppliers.
The customer must carefully read the rules of each offer before closing the purchase. In case of doubt, the customer should contact our Customer Service.
Act of God and Force Majeure: Neither party will be liable to the other for any failure or delay in fulfilling the obligations contained in this contract caused by acts of God or force majeure.
Forum: The Client's domicile forum is elected to settle any disputes regarding this contract.